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Refund and Returns Policy

Refund & Return Policy

We want you to love your purchase, but if something goes wrong, we’re here to help.

1. Return Eligibility

You may initiate a return within 7 days of product delivery if:

  • The item is damaged or defective.

  • You received the wrong product.

  • The item is significantly different from the product description.

2. Non-Returnable Products

  • Items returned without original packaging or in used condition.

  • Products damaged due to customer mishandling.

  • Items marked as “Final Sale” or “Clearance.”

3. Return Procedure

  • Email us at support@digitalguard.in with your order ID and images of the product.

  • Our team will guide you through the return shipping process.

  • Approved returns must be shipped within 3 days of confirmation.

4. Refund Process

  • Refunds will be initiated after the item is received and inspected.

  • Refunds will be credited to the original payment method within 7–10 working days.

  • Shipping charges are non-refundable, unless the fault lies with us.

    Managed by – DIGITAL GUARD